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Enterprise Architecture of the Basic Banking Feature for a New Challenger of Digital Banking in Indonesia

Sentosa, Steve and Indrajit, Richardus Eko and Dazki, Erick (2024) Enterprise Architecture of the Basic Banking Feature for a New Challenger of Digital Banking in Indonesia. Sinkron : Jurnal dan Penelitian Teknik Informatika, 8 (4). ISSN 2541-2019

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Abstract

Digital transformation has significantly impacted Indonesia's banking industry, leading to the rise of digital banks that leverage technology for their operations, posing challenges to traditional banking models. This research investigates the implementation of enterprise architecture within the core features of digital banking in Indonesia, utilizing the combination of TOGAF and Archimate modeling. While various enterprise architecture frameworks, such as Zachman and FEAF, exist, TOGAF was chosen for its structured and scalable approach, particularly suited to managing the complex IT systems of digital banks. The study's primary objective is to identify the core processes, challenges, and opportunities associated with managing the complex architecture of digital banks. Employing a qualitative methodology, data were gathered through in-depth interviews, direct observations, and a review of pertinent literature. The research identified three central processes in digital banking operations: deposits, time deposits, and loans. These processes were then modeled using the TOGAF framework and Archimate while Archimate complements TOGAF by providing a comprehensive visual modeling language to represent these architectures clearly. Together, TOGAF and Archimate offer a powerful combination for aligning business strategies with operational activities. The SWOT analysis conducted highlights digital banks' strengths in operational efficiency, strategic partnerships, and innovation capabilities, while also recognizing weaknesses such as technological dependency and challenges in serving the less tech-savvy population. The study also identifies opportunities for product innovation, market expansion, and ecosystem integration. However, threats like regulatory changes, increased competition, and cybersecurity risks must be carefully managed. The research recommends adopting emerging technologies, enhancing third-party risk management, and improving customer data security and privacy to bolster digital banks' global competitiveness, operational sustainability, and service innovation.

Item Type: Article
Uncontrolled Keywords: Archimate; Digital Banking; Enterprise Architecture; SWOT Analysis; TOGAF
Subjects: -|- SUBJEK PRADITA -|- > Fakultas Sains dan Teknologi > Magister Teknologi Informasi
Divisions: Fakultas Sains dan Teknologi > Magister Teknologi Informasi
Depositing User: Pradita Librarian
Date Deposited: 05 Dec 2025 07:52
Last Modified: 05 Dec 2025 07:52
URI: https://repository.pradita.ac.id/id/eprint/626

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